Privacy Policy

1. Data controller

Controller: AlmauraLabs® LLC.

Privacy contact: support@taavy.io.

2. Data we collect

We may process the following categories:

• Account data: name, email, password (hash), role, and preferences.
• Workspace data: business name, industry, CRM settings, products, and automations.
• Lead and contact data you or your team import or generate on the platform.
• Technical data: logs, IP address, session identifiers, usage metrics, and errors.
• Billing data when you subscribe to a paid plan (handled by payment providers).

3. Purposes and legal bases

We process data to:

• Provide, maintain, and improve the contracted service.
• Authenticate users and ensure platform security.
• Handle support, incidents, and operational communications.
• Comply with legal obligations and respond to valid requests.
• Analyze aggregated usage to improve features, where lawful.

4. Sharing with third parties

We share data only with providers that help us operate Taavy (hosting, transactional email, AI, analytics, payment gateways) under confidentiality and processing obligations.

We also share data with integrations you enable (WhatsApp, Meta, etc.); those transfers are your responsibility and subject to third-party policies.

We do not sell personal data.

5. Retention and security

We retain data while your account is active and as needed to meet legal obligations or resolve disputes.

We apply reasonable technical and organizational measures to protect information. No system is 100% secure.

6. International transfers

Your data may be processed on servers outside your country. Where required, we use appropriate contractual safeguards.

7. Your rights

Depending on your jurisdiction, you may request access, rectification, deletion, restriction, portability, or objection to processing.

Send requests to support@taavy.io. We will respond within reasonable timeframes under applicable law.

8. Minors

Taavy is not directed at minors. We do not knowingly collect data from children.

9. Changes

We may update this Policy. The last revision date will appear at the top of the document.