Terms of Service

1. Nature of the service

AlmauraLabs® LLC provides a software-as-a-service (SaaS) platform to manage leads, CRM, automations, messaging, and third-party integrations.

We are not a marketing agency, we do not manage WhatsApp or social accounts on behalf of clients, and we do not guarantee commercial results, response rates, conversions, or revenue.

You are solely responsible for your sales strategy, messages sent, contact volume, and regulatory compliance applicable to your business.

2. Eligibility and account

You must be of legal age and have the capacity to enter into contracts. Information you provide must be accurate and kept up to date.

You are responsible for safeguarding your credentials and for all activity under your account or workspace.

3. Permitted use

You agree to use Taavy only for lawful purposes and in accordance with these Terms and the policies of any providers you connect.

• Do not send spam, unsolicited bulk messages, or misleading content.
• Do not impersonate others or misrepresent message origin.
• Do not infringe third-party rights, including privacy and intellectual property.
• Do not use the platform for fraudulent, illegal activities, or activities that violate WhatsApp, Meta, or other integrator policies.
• Do not attempt to bypass technical, security, or usage limits imposed by Taavy or third parties.

4. Integrations and third-party platforms

Taavy may connect to WhatsApp, Meta, email, and other external services. Those services have their own terms and policies, independent of us.

AlmauraLabs® LLC does not control blocking, suspension, limitation, or termination decisions affecting profiles, accounts, phone numbers, WhatsApp Business API instances, Meta Business accounts, or any asset connected by the user.

Any restriction imposed by WhatsApp, Meta, or another provider is outside our control. We are not liable for such measures or resulting losses.

5. Limitation of liability

To the maximum extent permitted by applicable law, Taavy is provided "as is" and "as available".

AlmauraLabs® LLC shall not be liable for indirect damages, lost profits, data loss, account blocks, third-party penalties, reputational harm, or consequences arising from misuse of the service by you or your team.

Our total cumulative liability, if any, shall be limited to fees paid by you to Taavy in the twelve (12) months preceding the event giving rise to the claim.

6. Plans, billing, and cancellation

Pricing, trial periods, and usage limits are described on the platform or in specific commercial agreements.

You may cancel your subscription through account options. Cancellation does not waive payment obligations already accrued.

7. Intellectual property

AlmauraLabs® LLC and its licensors retain all rights to Taavy, its brand, software, design, and documentation.

You retain ownership of your data and content. You grant us a limited license to process it solely to provide the service.

8. Suspension and termination

We may suspend or terminate access if we detect serious violations, security risks, abusive use, or legal requirements.

After termination, we may retain or delete data in accordance with our Privacy Policy and legal obligations.

9. Changes

We may update these Terms. The current version will be posted on this page with the update date.

Continued use after a material change constitutes acceptance of the revised Terms.

10. Governing law and contact

These Terms are governed by the laws of the State of Delaware, United States, except mandatory consumer protection rules in your jurisdiction.

For legal or service inquiries, contact support@taavy.io and identify yourself as a Taavy user.